Privacy
MEDEX Global Group, Inc. (MEDEX) is committed to your right to privacy.
As a visitor to our websites, you deserve the ability to control the
uses of your Personal Information. This privacy statement discloses our
privacy practices.
If you feel that MEDEX is not abiding by its posted privacy policy,
you should contact us by addressing your concerns to privacy@medexassist.com.
Personal Information Collection
MEDEX collects Personal Information about you when you provide such
information to us to purchase a product or service, become a member
of one of our online resources or when this information is given to
us by affiliated entities or third parties. "Personal Information" is
information that would allow someone to identify or contact you,
including, for example, your full name, address, telephone number,
or e-mail address. In addition, depending upon the service that we provide,
we may collect information about your travel plans, medical information to
create an emergency medical record or when you call into our
Emergency Response Center to open a case. Personal Information does not
include aggregated or bundled information that, by itself, does not permit
the identification of individual persons (such as statistics on the number
of persons visiting the MEDEX website each month).
You provide certain Personal Information to us when you: (a) order products
and services from MEDEX websites, (b) submit forms through the Member Center
website (c) send other information to us through the "Feedback" interface, or
(d) take an online survey. Your employer or an affiliated entity may provide
information about you to us to enable us to provide you and your employer
services, such as travel related services. When you choose to pay for MEDEX
services by credit card, you will be required to provide us the name of your
credit card issuer, credit card number and expiration date.
You may also wish to subscribe to one of our newsletters, receive a white
paper or attend a Webinar for which you must opt in or enroll. At that point
we ask for contact information such as name and e-mail address. Users who no
longer wish to receive a future newsletter, notice of a new white paper or a
future notification of a Webinar can unsubscribe when they receive it by
clicking on a link at the bottom of the newsletter or notification. The user
will then be given an opportunity to opt in or out of future newsletters or
notifications and opt in or out of further periodic MEDEX communications.
When we hire vendors to deliver e-mails to you on our behalf, they cannot use
your e-mail address for any other purpose.
E-mail forwarding functionality is provided in many of our communications.
Using this functionality will forward the communication privately. However,
if you use other forwarding methods, like those provided by your e-mail server,
they may transfer personally identifiable information. These e-mail messages
may contain "clear GIFs" (Graphics Interchange Format.a type of picture file
used on the internet). However, we do not collect personally identifiable
information through "clear GIFs."
Use of Personal Information
MEDEX will use your Personal Information to provide you with services that
you purchase, or services that are purchased by your employer or affiliate.
These services are designed to provide tools for risk management, medical
and security assistance. Your Personal Information may be transferred to
affiliated entities that are performing services for MEDEX or acting as
its agent. We will require that any such entities or persons providing
services on behalf of MEDEX agree to protect the privacy of your Personal
Information and use it only for the purposes for which the information is
transferred. MEDEX will not use or disclose your Personal Information except
as described in this Statement unless you give us your permission to use or
disclose it for other purposes. MEDEX will take reasonable steps to ensure
that data is reliable and relevant for its intended use, accurate, complete,
and current.
Cookies
MEDEX uses "cookies" to help you personalize your online experience.
A cookie is a small text file that is placed on your hard disk by a web
server. Cookies cannot be used to run programs or deliver viruses to your
computer. Cookies are uniquely assigned to you, and can only be read by a
web server in the domain that issued the cookie to you. Cookies enable us
to track and target the interests of our users to simplify and enhance the
experience on our site (i.e., pre-filling forms similar to those you may
have already completed). Once the user closes their browser, the cookie
information is no longer available through our server. You can set your
browser to notify you when you receive a cookie, giving you the opportunity
to decide whether to accept it. If a user rejects the cookie, they can still
use our site.
Log Files
We use IP addresses in log files to analyze trends, administer the site,
track a user's movements, and gather broad demographic information for
aggregate use. Log files do not enable us to access personal identifying
information, such as e-mail addresses.
Links
Our website contains links to other sites. Please be aware that MEDEX is not
responsible for the privacy practices of such other sites. We encourage our
users to be aware when they leave our site and to read the privacy statements
of each and every website that collects personally identifiable information.
This privacy statement applies solely to information collected at this website.
Information Security
When an individual provides information (such as travel, health and activity
information) through online forms, the information is protected using
industry-standard SSL encryption. SSL is an acronym for Secure Sockets Layer,
a protocol for transmitting private documents via the Internet. SSL works by
using a private key to encrypt data transferred over an SSL connection.
MEDEX has an agreement with Thawte, an independent third party, that provides
in order to provide its customers with the most secure way to collect and
provide information. This assures MEDEX customers that we are who we say we are.
It also assures that all information sent to and from this site is encrypted,
protecting against disclosure to third parties.
Correcting Inaccuracies in Personal Information
You can review the Personal Information that we have collected from you by using
your password to access your record through our website. To update, delete or
amend any Personal Information that we create and that we are able to change,
simply contact us through privacy@medexassist.com or through the "Contact Us"
link on our website.
Changes to Privacy Policy
MEDEX will update this policy from time to time. A "last revised" date will
always be included on the bottom of the statement. To keep up-to-date with
MEDEX's policy, please check this page periodically.
Contacting the Website
If you have any questions about this privacy statement, the practices of
this site, or your dealings with this Website, you can contact us at
privacy@medexassist.com.
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