Travel Insurance for Corporate & Government Travelers

INTRODUCTION
The MEDEX Program for U.S. Government Contractors, NGOs, and U.S. Agency for International Development (USAID) Contractors gives employees direct access to prompt assistance in the event of a medical emergency while traveling or living abroad. With MEDEX Assistance, emergency response services are quickly and easily accessible to participants anytime, anywhere.

Participants can call toll-free or collect using the numbers on the back of the MEDEX enrollment card. Multilingual assistance is available 24 hours a day, 7 days a week.

The quality of medical care varies worldwide and proper treatment of even minor illnesses may not exist locally.For this reason, the MEDEX program also pays for worldwide medical evacuation and repatriation. This service is often a necessity in the event of a more serious case.

Interested in a program that also pays for political and security evacuations? Click here.

MEMBERSHIP SERVICES

Emergency Medical Evacuation
In the event it is medically necessary, MEDEX will coordinate and pay for a medically supervised evacuation to the nearest facility capable of providing appropriate care, as determined by MEDEX. After emergency evacuation and stabilization, MEDEX will arrange and pay for a one-way, economy airfare to the point of origin.

Medically Supervised Return
If, after emergency evacuation and stabilization, your condition warrants long-term rehabilitation in a health care facility, MEDEX will arrange and pay for the transfer to a licensed medical facility in the Covered Individual's home country. If the condition does not warrant admittance in a long-term facility, MEDEX will assist and pay for the patient's return arrangements to the point of origin.

Repatriation of Remains
In the event of death, MEDEX will assist in obtaining the necessary clearances for cremation or the return of a Covered Individual's mortal remains, as well as arrange and pay for the expenses associated with the preparation and transportation.

Return of Dependent Children
MEDEX will assist and pay for one-way economy airfare to the place of residence (including an escort if required) for dependent children left unattended as a result of a Covered Individual's accident or illness.

Transportation to Join Hospitalized Individual
If a Covered Individual is alone and is hospitalized for more than seven days, MEDEX will arrange and pay for a roundtrip economy flight for a family member to the place of hospitalization.

Important: MEDEX does not evacuate or repatriate participants without medical authorization.

ASSISTANCE SERVICES

Assistance in Locating Medical Care
MEDEX is available 24 hours a day, every day of the year to provide quality assistance worldwide. Enrollment offers access to a highly trained team of multilingual coordinators and an extensive network of doctors, hospitals, specialists, and more.

Evaluation and Monitoring of Treatment
Trained multilingual coordinators, in conjunction with a network of MEDEX Physician Advisors, monitor every patient to ensure appropriate treatment is rendered.

Emergency Medication and Blood Transfers
In the event medication or blood is not available locally or a prescription is lost or stolen, MEDEX will coordinate the transfer of medications, vaccines or blood upon the prescribing physician's authorization, if legally permissible. The patient is responsible for the costs of any medications, vaccines or blood, and the transportation costs associated with the transfer.

Hospital Deposit & Emergency Cash Advance
Upon receipt of a guarantee for reimbursement, MEDEX will issue a guarantee to the hospital or wire necessary funds of up to $2,000 to expedite treatment.

Multilingual Assistance
MEDEX multilingual assistance coordinators are available to provide immediate translation assistance or referrals to local interpreters.

Assistance with Lost Travel Documents
Emergency Funds Transfer
Emergency Message Transmittal
Legal Referrals
Hotel Arrangements for Convalescence Before or After an Evacuation
Emergency Family Travel Arrangements

EXCLUSIONS
The following exclusions apply when either arising from, or are the result of a Covered Individual's willful self-inflicted injury; the abuse of drugs; taking part in military or police service operations; the commission of, or attempting to commit an unlawful act; act of war, invasion, civil war or insurrection; or AIDS, if known to exist prior to departure.

Note: This page briefly describes the benefits and services offered to participants in the MEDEX Assistance Program. A more complete program description will be provided upon enrollment.